Professional Wash & Dry

General Laundry

Specialist wash and dry for everyday clothing and household garments, charged per kilogram at £4.99/kg — set the quantity to your estimate of the weight you are bringing in.

£4.99per kilogram
Home Textiles Up to 14 days from the date your item is checked in and accepted Brought in and collected in person

Charged per kilogram — set this to your own estimate of the weight you are bringing in. We weigh the load with you at check-in. If it weighs more, we tell you the extra amount and only charge it if you agree then; you can reduce the load or cancel for a full refund instead. If it weighs less, we refund the difference without you having to ask.

Step 2 Tell us about your item

These details let us confirm the right process before you arrive. Everything is checked again with you at drop-off.

Please choose the type of item you are booking in.

Please tell us the main problem or treatment required.

A preference, not a confirmed appointment — we confirm the time with you before you visit.

Please choose a preferred drop-off date.

Helpful but not required — we go through the item with you at check-in and record its condition together.

After you book, bring your item to The Gear Spa with your order number. We check it in with you, record its condition, and treatment begins once it has been assessed and accepted.

We work with reasonable care and skill, but cleaning cannot guarantee that every stain or odour will be removed, and existing wear can become more visible. We record your item's condition with you at check-in and explain any specific risks before we begin.

What’s included

General Laundry is charged per kilogram at £4.99/kg; set the quantity to your own estimate of the weight you are bringing in. We weigh the load with you at check-in. If it weighs more, we tell you the extra amount and only charge it if you agree at that point; you can reduce the load or cancel for a full refund instead. If it weighs less, we refund the difference without you having to ask.

  • A controlled cleaning process designed to protect fabric integrity
  • Removal of everyday dirt, sweat and built-up residue
  • Thorough drying to prevent damp retention
  • Careful handling and neat folding, ready for you to collect

Suitable for

  • Everyday clothing and household garments
  • Mixed loads of daily-wear items
  • Sweat-worn or heavily used everyday clothes
  • Household textiles suited to a conventional wash
  • Loads you'd rather bring in by weight than book individually

Not suitable for

  • Down or insulated items, which need a dedicated wash service
  • Waterproof or membrane garments, which need Wash & Reproof
  • Leather and other items unsuited to conventional washing
  • Heavily contaminated items we are unable to accept

The specialist process

Your load is weighed with you at check-in and cleaned using a controlled, fabric-appropriate process rather than a single standard cycle, lifting everyday dirt, sweat and built-up residue while protecting fabric integrity.

Everything is then thoroughly dried to prevent damp retention, before being carefully handled and folded ready for you to collect.

  1. Choose your service — pick the treatment that matches your item.
  2. Give us the details — item type, the main problem, and anything we should know.
  3. Book and pay — payment reserves your cleaning service.
  4. Bring it in — bring the item to The Gear Spa with your order number. Please do not post or courier it.
  5. Check-in and acceptance — we record its condition with you and explain any specific risks. Treatment starts once the item is accepted.
  6. Collect — we contact you when it is ready, and you collect it in person.

Where: Unit 5 Tekori Court, Louth, LN11 0WA. Please bring your item in person. We are not set up to receive items by post or courier and cannot guarantee anyone will be available to accept a delivery, so please do not send items to us. If an item does reach us that way we will contact you and agree what happens next.

When: We confirm your drop-off time with you by email after you book.

Turnaround: Up to 14 days from the date your item is checked in and accepted The clock starts at acceptance, not at booking.

Collection: We contact you when your item is ready. Items are collected in person by you or by someone you have authorised in writing.

Faster? Priority turnaround may be available on request for eligible items, subject to capacity — email support@thegearspa.co.uk before booking.

We carry out every service with reasonable care and skill, and we inspect each item before we accept it.

  • Cleaning cannot guarantee that every stain or odour will be removed.
  • Existing damage can become more visible after cleaning.
  • Age, wear, weakened fibres, failed seam tape, deteriorated coatings, loose trims, degraded adhesives, peeling prints and previous repairs can all affect the result.
  • Please disclose known defects and previous repairs, and empty all pockets before you arrive.
  • We may decline an item we consider unsuitable or unsafe to process, and we will explain why.
  • If we find that different or additional work is needed, we will ask you before doing it.

Nothing here limits your statutory rights as a consumer, or excludes liability that cannot lawfully be excluded. Full detail is in our service terms.

How is General Laundry priced? p>It is charged per kilogram at £4.99/kg. Use the quantity selector to set your own estimate of the weight you are bringing in./p>

What can I bring in for a General Laundry load? p>Everyday clothing and household garments suited to a conventional wash. It is a mixed wash-and-dry service handled by weight rather than by individual item./p>

Which items are not suitable for this service? p>Down, insulated, waterproof, membrane and leather items are better matched to our dedicated wash services rather than General Laundry. If you are unsure, we will confirm suitability with you at check-in, before any treatment begins./p>