Professional Wash & Dry

Synthetic Insulated Jacket Wash

A fabric-specific wash and dry for synthetic insulated jackets that lifts dirt, sweat and oils, then re-lofts the fill to restore warmth.

£29.99
Outdoor Gear Up to 14 days from the date your item is checked in and accepted Brought in and collected in person
Step 2 Tell us about your item

These details let us confirm the right process before you arrive. Everything is checked again with you at drop-off.

Please choose the type of item you are booking in.

Please tell us the main problem or treatment required.

A preference, not a confirmed appointment — we confirm the time with you before you visit.

Please choose a preferred drop-off date.

Helpful but not required — we go through the item with you at check-in and record its condition together.

After you book, bring your item to The Gear Spa with your order number. We check it in with you, record its condition, and treatment begins once it has been assessed and accepted.

We work with reasonable care and skill, but cleaning cannot guarantee that every stain or odour will be removed, and existing wear can become more visible. We record your item's condition with you at check-in and explain any specific risks before we begin.

What’s included

A controlled wash and dry matched to synthetic insulation and lightweight shell fabrics — not a domestic laundry cycle.

  • Fabric-specific cleaning that lifts dirt, sweat and body oils from the fill and shell
  • Thorough drying with the synthetic fill re-lofted to restore loft and warmth where condition allows
  • Care taken to prevent clumping and fill migration and to protect lightweight shell materials
  • Optional Sterilisation Treatment (+£10) that targets and reduces odour-causing bacteria, fungi and mould

Suitable for

  • Synthetic insulated jackets and gilets
  • Puffer and belay-style jackets with synthetic fill
  • Insulated mid-layers that have lost loft or warmth
  • Jackets holding sweat, body oils or trail grime
  • Everyday insulated jackets in need of a refresh

Not suitable for

  • Down or feather-filled jackets — choose our Down Insulated Jacket Wash instead
  • Jackets with irreparable tears, failed seams or split baffles that would worsen during cleaning
  • Waterproof hardshells needing water-repellency restored — choose Wash & Reproof
  • Items with contamination we are unable to safely accept, which we will flag at assessment

The specialist process

Synthetic insulated jackets are cleaned using a process matched to their fill and shell construction, lifting the dirt, sweat and oils that flatten the insulation and reduce its thermal efficiency. The wash is kept controlled so the fill stays evenly distributed rather than clumped or migrated.

The jacket is then thoroughly dried and the synthetic fill re-lofted to bring back volume and warmth where the garment is undamaged, protecting fabric integrity and the lightweight shell throughout.

  1. Choose your service — pick the treatment that matches your item.
  2. Give us the details — item type, the main problem, and anything we should know.
  3. Book and pay — payment reserves your cleaning service.
  4. Bring it in — bring the item to The Gear Spa with your order number. Please do not post or courier it.
  5. Check-in and acceptance — we record its condition with you and explain any specific risks. Treatment starts once the item is accepted.
  6. Collect — we contact you when it is ready, and you collect it in person.

Where: Unit 5 Tekori Court, Louth, LN11 0WA. Please bring your item in person. We are not set up to receive items by post or courier and cannot guarantee anyone will be available to accept a delivery, so please do not send items to us. If an item does reach us that way we will contact you and agree what happens next.

When: We confirm your drop-off time with you by email after you book.

Turnaround: Up to 14 days from the date your item is checked in and accepted The clock starts at acceptance, not at booking.

Collection: We contact you when your item is ready. Items are collected in person by you or by someone you have authorised in writing.

Faster? Priority turnaround may be available on request for eligible items, subject to capacity — email support@thegearspa.co.uk before booking.

We carry out every service with reasonable care and skill, and we inspect each item before we accept it.

  • Cleaning cannot guarantee that every stain or odour will be removed.
  • Existing damage can become more visible after cleaning.
  • Age, wear, weakened fibres, failed seam tape, deteriorated coatings, loose trims, degraded adhesives, peeling prints and previous repairs can all affect the result.
  • Please disclose known defects and previous repairs, and empty all pockets before you arrive.
  • We may decline an item we consider unsuitable or unsafe to process, and we will explain why.
  • If we find that different or additional work is needed, we will ask you before doing it.

Nothing here limits your statutory rights as a consumer, or excludes liability that cannot lawfully be excluded. Full detail is in our service terms.

Is this the right service for a down jacket? p>This wash is set up for synthetic insulation. If your jacket is filled with down or feathers, choose our Down Insulated Jacket Wash, which handles down re-lofting specifically./p>

Will it bring back warmth my jacket has lost? p>Cleaning removes the dirt, sweat and oils that flatten synthetic fill and reduce thermal efficiency, and the fill is re-lofted during drying where the garment is undamaged. We assess each jacket on its individual condition rather than promising a fixed result./p>

What does the Sterilisation Treatment add? p>For +£10 we add a professional sanitising process that targets and reduces odour-causing bacteria, fungi and mould deep in the fill and fabric — useful for persistent sweat or damp odours./p>